We offer a wide variety of handmade crafts,
including oil painting, hemps and Pashmina etc. Each item is unique and crafted
with care, perfect for gifts or personal use.

All our products are handcrafted by skilled
artisans. We use high-quality materials to ensure that every item is durable
and beautifully crafted. You can find more details about the materials used in
the product description of each item and on the about our products page.

Yes, we love working on custom orders! If you
have a specific design or idea in mind, feel free to contact us, and we’ll work
with you to create something unique.

Order processing typically takes 1-4 business
days, and shipping times vary based on your location. You will receive a
shipping confirmation with tracking information once your order is on its way.

We’re pleased to offer free shipping on all orders within
Ireland! No minimum purchase required, and your order will be processed and
delivered within 2-5 business days.

We
Currently ship to the France, UK and selected European
countries, shipping costs a flat rate of €7. However, we offer free
shipping on orders over €100.”

Shipping Fee for rest of the world will depend on where you
like to ship the products. A flat standard rate will apply. Please contact us
for an inquiries at contact@nealacraftscollections.ie

For orders within Europe, shipping typically takes 3-7
business days. For international orders outside of Europe, delivery times vary
and usually take 7-21 business days, depending on the destination.”

We want you to love your purchase! If you’re not
satisfied, you can return or exchange most items within 30 days of delivery.
Please ensure the item is unused and in its original packaging. Custom orders,
however, are non-returnable unless they arrive damaged.

If your item arrives damaged, please contact us
within 48 hours with photos of the damage, and we’ll arrange for a replacement
or refund.

Once your order is shipped, you will receive an
email with tracking information. You can use this link to track your package
until it arrives at your door.

You can reach our customer support team by
emailing contact@nealacraftscollections.ie or by using the contact form on our
website. We aim to respond to all inquiries within 24 hours